About Us

Our Vision

To bring harmony in Information Technology Services, Solutions and Products

Mission Statement

To develop long-term business relationships, by providing quality products and after sales service, pro-active customer service, and independent cost-effective total information technology solutions and product.

Forward

Touch & Tap Limited is a Kenyan Information Technology company with its headquarters in Kisumu. Our business units are backed by high level Focused Sales force, Certified Engineers, Qualified administrators and unrivalled infrastructure. We at Touch & Tap Limited strive to achieve the best results by ensuring that the customer is satisfied as attested to by the companies we have dealt with so far through provision of highest quality standards attainable.

Our Team

Touch & Tap Limited brings to the local IT market a team with vast expertise in total Information Technology Management Solutions. Our sales team comprises of highly trained individuals with vast experience in the areas of evaluation, design and implementation of information management systems ranging from Single User to Local Area and Wide Area Networks Installations. Our Technical Support team comprises of highly qualified professional and experienced staff with accredited qualifications able to support a wide range of hardware and maintain various operating systems platforms and networks. Our Information Technology Training team also comprises of highly experienced trainers who have the technical knowledge as well as field experience in the area of training. Our objective is to train clients in the effective use of software’s packages thus increasing their efficiency in their respective fields. Services Offered Touch & Tap Limited offers wide range of top-of-the-range computing services. These are listed here below. We at Touch & Tap Limited pride ourselves at being able to achieve the highest levels of professional computing solutions, after sales, technical support and value added service. Products Touch & Tap Limited are authorized resellers of the following leading products;
  • HP/Compaq,Lenovo,Epson & Dell
  • Office stationeries e.g. Original Toner cartridges, letterheads, printed envelopes, etc
  • Network Connectivity Products e.g. Hubs, Switches, DTU’s, Modems
  • 3COM, Siemon and Cisco products
  • Eset Anti-virus Solutions
  • APC, Powerware, Mercury,Cursor,Intex UPS
  • Genuine Microsoft Products
  • Novitus Tax Compliance Devices
Why come to Touch & Tap Limited?
  • We take time to understand our clients prospective and requirements
  • Immediate response time
  • After sales support
  • Qualified and experienced technical training engineers
  • Fully backed by our manufactures
  • Fully comprehensive services
  • Chosen by our Manufactures for our proven quality and expertise
  • Competitive prices to suit your pocket
  • Spare parts availability

Products and Services Delivery

At Touch & Tap Limited, we offer very competitive market-based prices. With a view to providing quality products and services to our esteemed clients, Touch & Tap Limited emphasizes heavily on timely delivery to the clients’ premises. This is achieved through:
  • A Centralized Sourcing System, which is interlinked to various business partners worldwide. This ensures that our clients get the best products in terms of quality and price.
  • An Order Tracking System, which continually monitors the progress of each order to ensure compliance with the client’s specifications.
  • A Client Coordinated Delivery System, which ensures that goods are delivered at the most opportune time to avoid operational downtimes.

Human Resources.

Our professional team comprises of eight (8) highly qualified individuals, each skilled and experienced in their respective area of expertise. The specific areas are: ERP Solutions, IT Training, Network Cabling, Software development, Hardware & Software Support. An overall team dynamics approach ensures that we at Touch & Tap Limited offer our clients the total IT solution. Continuous training of our staff ensures that the whole team keeps abreast to new technology, with this advantage being passed on to our clients. We also have highly qualified consultants ready for any need arises to ensure that our clients get the very best of service at all times. Our Client Base Touch & Tap Limited has been successful in having its operations in a broad spectrum of organisations in Kenya. We are committed to maintaining our standards and that of our clients in offering unparallel and undivided services at all times.

Scope Of Operations and Support.

Our clientele is spread all over Kenya, proper training of clientele TOT ensures that clientele has good local support within his/her business,where TOT is unable to handle issues, remote support comes in handy and if remote support fails, a personal visit arrangement is made with client to have his/her issues resolved as soon as possible.